These are the main features of the email manager extension in outlook desktop email manager.
When you have installed and enabled email manager, you will see the right sidebar with the extension configured for your company and the following elements.
Remember: All emails within the traffic light are from customers, with the status pending to be addressed (answered, forwarded or closed).
For more information: Visit introduction to email manager extension
This is a summary of the main elements in the email manager desktop interface.
Derive and Close / Resolve Buttons
These two options correspond to buttons that are part of your email manager extension and will appear every time you enter to read an email prioritized by the AI. They are part of the options that email manager has for you to address a pending email and leave the extension panel.
Email manager frame buttons - resize and close
Resize
This button provides two functions, the first is to change the size of the space used by the extension and the second is to visually close the extension.
Close extension
The close button works so that you can hide the traffic light panel, at the same time you can make it visible again in the top option as shown in the video.
Important: Remember that when you close the extension it only disappears visually, your emails are still prioritized and monitored.